Claim inspections for goods are an important aspect of the logistics and transportation industry. These inspections are conducted to investigate and evaluate damage or loss claims made by customers or shippers related to goods that have been transported.

Claim inspections for goods / cargo / shipment in purchasing and shipping

There are typically claim inspections for goods; one of claim inspection used to pre-shipment at exporting and another is claim investigation for loss/damage at destination.

The warranty claim inspectors, loss adjusters and cargo controllers of AIM Control Inspection Group who handle immediately at place of incident for the both of claim inspections for goods and others to customers.

We also the claim surveyors and the local claim settling agent for the insurance company, underwriters, P&I, etc when they issued a insurance policy to the insurance buyers (the insured). 

Claim inspections for goods prior shipment

At the time of a receiver issued a claim on their receipt of goods that were not ensure either quality, weight or other matter in their own purchase or the local regulatory bodies, AIM Control’s claim inspection for goods can examine the product that have been received and verifying them against purchase or regulatory.

The claim inspector of AIM Control will attend at on-site witness, sampling, testing and. Our claimed goods inspection services always ensure a best examination of your cargo and documentation from an earlier loading inspection prior to shipment.

• Quantity
• Quality 
• Packaging 
• Labeling 
• Function
• Specification

Claim investigation services for cargo after receipt

This is claim investigation during transportation or discharging of goods – verification the loss / damage as letter of claim for handling insurance claim with the underwriting companies

AIM Control’s claim  independent  surveyors who conduct the claim investigation for cargo damaged or losses incurred with their 30 years of experience to identify, check, verify, sample, test, surveillance, tally, weigh, measure, witness, record, appraise, consult and salvage and a lot of of other related actions..

Our claim survey report will be included photographic evidence of the damage caused, to both the packaging and goods inside, data and document.

• Final claim inspection report
• Photos
• Results of Joint survey
• Results of samples & testing / analysis
• Data and Evidences
• Estimates of loss / damage
• Unit price of alleged damage cargo for salvaging
• Claim letter and rejection letter of goods
• Insurance policy and document
• Root of cause and recommendation
• Negotiation and Compensation
• Order of ship arrest
• Order of vessel release
• LOG/ LOA
• Etc.

Both of claimed goods inspection services are being carried out at any countries depending on the circumstances that arise. we will focus on ensuring you all things on your requirement.

Our customers who issued the Letter of authority for us to make claim inspection services and settle claims quickly

Also see other claim surveillances of AIM Control

Claim survey for P&I

Distribution on general & average claim services. P&I insurance claim cargo inspection/survey services. Damaged cargo assessment & estimate services.

Property casualty insurance claims investigation services

AIM Control's complete Marine & Cargo Claims investigation and survey, inspection management and risk survey/loss prevention services include investigations.

Cargo Inspect

AIM Control offering both of cargo inspect services and certification for Quality and .... packing cargo inspected to appropriate shipping and markets; ... quality and claim amount, salvage and recovery, AIM Control's cargo damage report is ... that can be used to support work actively for sale, buy, purchase and merchandise.

Ship inspection services

Advising on and assisting in cleaning of Ship cargo holds/tanks on bulk carriers and tankers .... Pre-Purchase Vessel Condition Survey/Inspection services.

Cargo survey / cargo inspection

Place of AIM Control's cargo claim survey services: - at the Receiver / Buyers ... purchase, insurance claim, liquidation and other imported/ exported related ... also provides Pre-shipment inspection services: quality testing, certificate of product, ...

Contact us

 

A number of inspection and certification jobs and cases of AIM Group for the complaints and disputes related to the quality of goods 

The inspection of Quality flour products in importing (buyers complain to sellers due to lumpy goods and high moisture)  

The inspection services of Quality fertilizers imported and exported (in international trade)

The inspection services of Quality fruits imported and exported (buyers complain to sellers due to rotten fruits)

Inspection services of damaged containers in transport (disputes between shipping lines and container charterers)

Inspection services of Quality ceramic tiles imported at the buyer's warehouse (complaints and disputes between buyers, sellers and transporters)

Inspection of goods quality and container condition at the port (disputes and complaints between the buyer and the carrier)

Inspection of Quality machinery imported at the buyer's warehouse (dispute between buyer, seller and transporter)

The inspection of Quality frozen food imported at the buyer's warehouse (complaints from the buyer to the seller and disputes with the transporter and carrier)

Survey of the quality of rice exported at the ship's hold during loading at the port (complaints of the buyer and the shipper to the seller and disputes with the Shipowner and insurance due to bad weather, heavy rain while no in time in closing of Hatch covers)

Inspecting the quality of imported equipment, components and steel structure during unloading at the port (consignee's complaint to the insurance company and dispute with the Shipowner)

Inspection service and investigation of broken and damaged goods during unloading from the ship at the port depot (the buyer complains to the Port representative due to the wrong loading and unloading process and negligent actions of the goods)

The inspection of Quality bagged goods imported (buyers complain to sellers)

The claim inspections for goods carried out and certified by AIM Group's independent inspection company, on behalf of insurers, or freight forwarders and customers. The aim of these inspections is to assess the extent of the damage or loss, determine the cause of the damage or loss, and determine whether the damage or loss was preventable.

During the job of claim inspection for goods, the inspectors and surveyors of AIM Group will examine the goods in question and assess the extent of the damage or loss. Our experts will also inspect the packaging, shipping documents, and any other relevant information to determine the cause of the damage or loss. This information may be used to determine whether the damage or loss was preventable and whether any party is liable for the damage or loss. Includes representative sampling and analysis/testing at our Standards Laboratory to determine the extent of damage/loss of the goods.

The damage inspections are carried out after goods have been delivered and are used to assess the extent of damage or loss. Quantity inspections are carried out to ensure that the correct quantity of goods has been delivered.

The findings of claim inspections for goods may be used to determine the value of a claim and to determine the liability of the parties involved. If the damage or loss was preventable and was caused by negligence or improper handling, the liable party may be required to pay compensation for the damage or loss.

Claim inspections for goods are important for four parties’ shippers, receivers, carriers and insurances

For shippers, claim inspections can help to identify areas for improvement in their transportation and logistics processes and can help to reduce the risk of future claims.

For receivers, claim inspections can help to ensure that they receive fair compensation for any damage or loss that occurs during transportation.

For carriers: to protect their roles and responsibilities in shipping period voyage from loading to discharging port.

For insurance companies, negotiation of indemnity of loss as well selling salvage of damaged goods to recovery via the insurance policy.

In addition, AIM Group is providing claim inspection services, inspection companies may also offer other related services, such as cargo surveying, risk management, and loss prevention. These services can help shippers and customers to identify and mitigate risks associated with transportation and logistics.

At AIM Group, the claim inspections for goods are an important aspect of the transportation and logistics industry. These inspections are used to investigate and evaluate damage or loss claims related to goods and ship, containers that have been transported. By identifying the cause of damage or loss and determining liability, claim inspections can help to reduce the risk of future claims and ensure fair compensation for customers.

Contact to requirement

The inspection and certificate of Quality wood species, quantity and specifications imported (buyers complain to sellers)

AIM's Surveyors of imported and exported steel coils during loading and unloading at warehouses and ports (buyers complain to related parties about quality and specifications)

The inspection of Quality rolled fabrics and imported and exported textile products (in complaints and disputes)

The inspection of imported liquid milk (Milk) Quality packaging materials (in lawsuits and disputes caused by transportation)

Inspection and certificate of packing specifications of large and heavy packages for export and import (in claims and disputes caused by packers and carriers)

The inspection of Quality bulk cargo imported and containers holed during transportation (in claims and disputes caused by transportation)

The inspection of Quality scrap and scrap metal imported and exported (in lawsuits and commercial disputes)

Inspection of Quality cowhide imported and exported (in lawsuits and commercial disputes)

The inspection of Quality cashew nuts imported and exported (in terms and commercial disputes)

The inspection of Quality cereals imported and exported (in lawsuits and commercial disputes)

The inspection services of Quality commodity, packaged products transported by export / import containers (in lawsuits and disputes)

Inspection of quality/ quantity of shipment on claim for buyers, sellers and concerned parties:

AIM Group is an Independent Surveyors Group that specializes in providing Shipment Inspection to resolve buyer's claims for recourse to foreign sellers. Brands and Certifications of AIM Group are always trusted by Buyers and Sellers around the world!

Inspection of shipment for buyer's complaints to foreign seller's responsibility

In a foreign trade or purchase contract, there are regulations on quality and quantity as well as dimension sizes, function, packing specifications, . . . and shipping means with full payment of buyer after a shipment delivery on board.

However, when buying and selling in international trade, some importers or traders trust their sellers or partners that is reason they do not require quality inspection at the supplier’s / buyer's factory and ignore the monitoring of quantity at the place and time of loading the goods into the container or vessel. This is a cause of risk for the buyer (receiver / consignee) when they receive goods of poor quality and/or insufficient quantity compared to the quality standards, specifications stated in the signed commercial contract while the buyers already paid amount value of a commercial invoice to the seller.

In this case, the buyer or the buyer's representative is the import or logistics company. . .Need a certificate of AIM Group, is an independent assessment of the results of the inspection of quality defects, product functions that do not meet the standards for use, products that are wrong in sizes, quantity of goods shortage and improperly packed of cargo in comparison with the mentioned import shipping documents.

AIM Group has performed more than 100,000 claims inspection and certifications for buyers and sellers on claims over the past 50 years and they have successfully filed their claims and dispute.

Moreover, with a professional level in conducting the complaint assessment, with in-depth inspection process, knowledge of investigation, identification, sampling, surveillance, analysis and accurate testing, appraisal , evaluate and conclude, make a very clear, detailed and specific inspection report in English or the seller's national language through the credibility and honesty of AIM Group, which has created fairness, helping customers understood and confirmed the inspection results of AIM Group to compensate the buyer.

Contact us